- Due to the particularity of adult dolls as products, when consumers receive the goods, please inspect them in a timely manner. If there are serious quality problems (such as damage, inability to use normally, etc.) found in the goods, they can apply for return.
- When returning, the goods and all packaging and accessories need to be intact and unused without affecting secondary sales.
- For returns without quality problems, applications need to be submitted in a timely manner after acceptance, and the return cost needs to be borne.
- For goods that have been opened and used, no unconditional return is accepted.
- Before returning, it is necessary to contact the customer service and follow the return operation process guided by the customer service.
- For returns caused by personal reasons of consumers, the freight shall be borne by the consumers themselves; for returns caused by quality problems, the freight shall be borne by the merchant.
7.For specially customized silicone dolls, returns are not accepted.
- After the merchant receives the returned goods and confirms that they are correct, the refund will be processed within three working days.
Please read and confirm this return policy carefully before purchase. If you have any questions, please communicate with the merchant in time.